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Helpful Information

Placing an order
You can place an order in any one of the following ways:
ONLINE: any product you click on this site will take you to our online retail store at and you can place your order through our secure shopping cart..
PHONE: call toll-free 877-747-4700 (M-F 8am-5pm CST)

Garlic GP
450 Business Park Dr. Ste. 100
Prosper, TX 75078


Paying for an order
We accept Visa, MasterCard, American Express, Discover, checks and money orders. We do not charge your account until we have shipped your order. Most personal and company checks may be held up to 10 business days for processing. Make checks payable to: Garlic GP.


Contacting Customer Service
We encourage you to contact us if you have any questions or comments about our products or your order. You can call our Customer Service Center toll free at 877-747-4700 (M-F 8am-5pm CST) or e-mail us at


We ship all of our orders by UPS Ground. All on-line orders placed Monday through Friday before 12pm CST will be processed the same day. Otherwise, they will be processed the next business day except holidays. Please provide your physical address as UPS cannot deliver to a post office box. Please allow 1-2 working days shipping time inside The State of Texas, 2-3 days time to adjacent states and 4-5 days to either east or west coast.


Sales Tax
Only orders that are shipped to addresses in Texas are subject to state sales tax. Sales tax is charged on the products purchases and also on the shipping and handling amount.


Return Policy
If you are not completely satisfied with your product, we will be happy to refund your purchase price. Please call our customer service representative at toll-free 877-747-4700 to receive a required Return Merchandise Authorization (RMA) number before returning your product.


Site Navigation
For best results, we recommend using Microsoft Internet Explorer versions 5.0 or better, at 800 x 600 resolution or above. If you are having trouble reading the site, you are probably using an older web browser. We strongly suggest you upgrade your browser to take full advantage of the advanced features offered by our web site.


Privacy Policy
The information gathered by during the order process is for the purposes of processing orders and providing updates on the status of your order. will disclose your personal information to third parties to charge your credit card, process your order, ship your order, offer customer service and provide you with a credit. must also disclose to parcel delivery services your address and telephone information in order to ship and deliver the items that you ordered. does not sell, trade, or rent your personal information to others. may be required by judicial authorities or other law enforcement agencies to provide personal information. will disclose personal information upon receipt of a subpoena, court order or in cooperation with a law enforcement investigation. Law enforcement agencies will have the full cooperation of in identifying individuals or groups who use the services of for illegal activities. also reserves the right to report any activities that we may believe to be unlawful to law enforcement agencies. uses “cookies” during a user’s visits to this web site. A "cookie" is a small piece of information a web server can store with your web browser in the form of a cookie file so that it can later retrieve that information. A web server can only retrieve the contents of the cookie file it put there - it cannot access any other data on your hard drive. Also, a web server can not read cookie files put there by other web sites. Our purpose for using cookies is to make shopping and buying from our web site easy to do. Most web browsers allow web users to exercise control over such files on their computers by erasing them, blocking them, or notifying the user when such a file is stored. You can learn more about cookies in your browser documentation.

If you have any questions about this privacy policy, you can contact us here.

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